Description
There is just something different, interesting and FUN about being able to process a special fastener opportunity. It takes a higher level of skill, resource, partnering and most importantly - ATTITUDE to maximize the opportunity for making profit from non-standard fasteners.
In this webinar we explore the reasons SPECIALS are such a dynamic and exciting way to grow your business and secure your customer base. It is appropriate for all levels of experience in the fastener industry, but it is particularly important for technical salespeople, managers and owners. It is also recommended for those new to the industry who want to develop a passion for specials.
Processing Specials, Opportunities for Profitability is presented by Carmen Vertullo, owner and founder of Carver Labs.
Objectives
Topics Include -
- What exactly is a “special”- or more importantly – what is a special to you?
- Getting all the information - you don’t know what you don’t know and what you don’t know can hurt you
- Fastener drawings - getting a good one is not as hard as you think - and it’s the key to some specials
- Taking the “special” out of specials for increased profit.
- What to do when the customer does not know what they need – how to offer technical help safely.
- There’s more to the transaction than the part itself - what else matters?
- When, and when not, to invoke specifications
- Generic vs. licensed fastener features
- Modifications and secondary processing of standard fasteners
- What is the best process for manufacturing a particular special - it depends
- Who are your partners? How to develop relationships with manufacturers importers and customers
- Evaluating the risk and the reward with specials
- Developing your “Specials Attitude” – it’s not for everyone
Certificate
By completing/passing this course, you will attain the certificate Passed Exam Certificate
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