Distributor Fastener Quality

Topics Include – 

• The Supplier QMS – whether you have one, want one, or don’t know what this means – it’s the key to success
• How to get started when you have no Quality System in place – the bare essentials
• The extreme value of an “Integrated Quality Management System”
• Do you need a “Quality Manager”?
• Getting – or growing – qualified technical personnel
• How to avoid the most common quality disasters – even if you do not have a quality system in place
• What exactly are you responsible for in terms of quality as a fastener supplier?
• What’s the latest with ISO 9001 and AS9100?
• What about PPAP, QSLM, QSLD, NACE, NQA-1, RCSC and other discrete fastener quality programs?
• Compliance – RoHS, RoHS II, Reach, WEEE, DFARS, and other alphabet soup annoyances
• Dealing with routine quality complaints, dealing with serious quality complaints - and how to know the difference
• Interfacing with your customer’s quality system
• Interfacing with your manufacturer’s quality system
• Interfacing with importers, suppliers and anyone who is between you and the product manufacturer
• Safe Secondary Processing
• Your internal quality processes – how do sales, sourcing, purchasing and your system work together to get the quality you need at the price you need with the lead time you need
• The use, misuse and abuse of outside testing laboratories